Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or thinking about working with us? This is the page for that. Below is how to reach Canadian Casinos, what we can help with, and how quickly you can expect to hear back.

How to Get In Touch

Email is the best way to reach our team. Send your message to [email protected] and a real person on our editorial team will read it and respond directly — we don't rely on automated replies to close out enquiries.

A quick tip: tell us upfront what your message relates to, whether it's a specific casino review, a bonus offer, or general feedback about the site. That single detail helps us route your message to the right person and cuts down on back-and-forth.

What We Can Help With

We cover new and established online casinos available to players across Canada, so most of what lands in our inbox falls into a handful of categories:

• Questions about our reviews — If you want more detail on how a brand like Betninja, WinnerIsland or SlotsGem compares on games, payments or bonus terms, ask and we'll clarify.
• Corrections — Bonus terms, wagering requirements and licensing details change often. If something looks out of date, flag it and we'll look into it promptly.
• Content suggestions — If there's a Canadian casino topic, payment method, or game category you think deserves coverage, we're happy to hear it.
• Partnership and editorial enquiries — If you represent a casino brand or an affiliate network and want to discuss coverage, introduce your organisation and outline what you have in mind.
• Concerns about gambling behaviour — If you or someone you know is struggling with gambling, mention this in your message and we will point you towards appropriate support resources.

How Our Reviews Are Put Together

Readers sometimes write in asking how we rank the casinos featured on the site. The short answer: our editorial ratings are built from research into licensing, game selection, payment methods available to Canadian players, bonus terms, and mobile usability. Commission from any operator we link to never buys a better position — brands are ranked on what we find, not on what they pay us. If you think we've missed something in that assessment, that feedback is exactly the kind of thing we want to hear about.

What Happens After You Write In

Every message is read by a member of our team before anyone replies. We aim to respond within two working days, though during busier periods it can take a little longer. If your enquiry needs input from more than one person — say, a factual correction combined with a partnership question — we'll still get back to you with one clear answer rather than leaving parts of your message unaddressed.

Looking for Something Else First?

If your question is about casinos operating outside standard Canadian licensing arrangements, you may find our page on trusted non-GamStop casinos in the UK more relevant, since that covers a different regulatory market to the one this site otherwise focuses on. For everything else related to Canadian online casinos — bonus terms, payment options, or how a specific brand stacks up — this contact page is the right starting point, and we're glad to dig into the details with you directly.

Thanks for taking the time to reach out. Whether it's a small correction or a bigger question, your message helps us keep this site accurate and useful for other Canadian players comparing their options.